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Shipping Policy

Minicars are generally sent out via PBT and smaller items /parts are generally sent out on Courier Post. 
 

Our website is intergrated with the freight provider, to give you the most accurate freight calculation we can for your purchase to your choosen address - whether home delivery or to the freight depo.

 

To save freight, it is often cheaper to send it to a depo near you. But if you are in a town, it is worth checking if there is a depo near you!

 

We do our best to ensure your parcel arrives undamaged, but sometimes it does happen on the couriers anyway. You must check your packaging and product on arrival. If there is any damage to the packaging or product please contact us immediately, as we may need to lodge a damage claim with the freight company. To be able to replace / fix the product, we will require photos and details about the packaging and the product condition - in a timely manner.

 

Returns:
We have a no returns policy, as the freight on most products make this unworkable. However, with reason, we are willing to make some exceptions, so please talk to us if this is required. Returns must be within 14 days, provided the products are new/resellable. There is a 10% admin fee to cover administration costs, and you are responsible for the freight costs to your address and to return items to our warehouse.  Refund will be made within 7 days of the item being received by the warehouse.