STANDARD 3MTHS (Return To Base): If you the customer find a Mechanical or Electrical Fault within the first 3 months from date of delivery you must firstly notify us by email at firstname.lastname@example.org and then arrange to have the ride on toy car delivered to a minicars.nz store in Tauranga, Hamilton or Auckland at your expense. Minicars will use its best endeavours to repair the fault within 21 working days. In the event minicars.nz is unable to repair the car and the fault renders the car useless, minicars.nz will swap the car for a new one or demonstration model. In the event the Make of the kids electric car returned is no longer available, minicars.nz will replace it with one that for all intents and purposes is much the same as the broken one in terms of colour, quality, size, price and speed. Minicars will return the ride on toy to you at its own expense
EXTENDED WARRANTY: Terms as per the STANDARD WARRANTY but for 12mths from date of purchase
MINICARS.NZ LIMITED takes every precaution to ensure the products described on its website match what’s inside the box. However, you the customer acknowledge that the products are mass produced in China with many differing options and that no absolute guarantee can be made that for example, the exact colour of the seat or bodywork will match the photo on the website. Here’s how we handle discrepancies:
DAMAGED GOODS: If the box is damaged on arrival the customer must note this on the delivery form before signing it so that minicars.nz can make a claim on the freight company if the car itself is damaged. If the car is found damaged upon opening the box but the box is ‘clean’ – minicars.nz depending on the extent of the damage will swap the car out for one the same or if not available, will swap for a similar priced car to be chosen by the customer. If the damage is insignificant like a scratch from the manufacturing process no claim will allowed. If however, the damage is significant but does not hinder the car’s performance or enjoyment, minicars.nz will financially compensate the customer in accordance with the damage
REASONABLENESS: The customer acknowledges the cars are mass produced toys manufactured overseas and constructed mostly of plastics and represent good value for money in the scheme of things and agrees to be reasonable when making a claim for DISCREPANCIES and/or DAMAGE
PRIVACY: MINICARS.NZ LIMITED will under no circumstances allow your personal information to be shared with anyone.
PAYMENT METHODS AT CHECKOUT: